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If you need to change the personal details of your order, please fill out the contact form. We can change your email address, name, and shipping address if there is a typo mistake.
We accept all major credit cards (VISA, Mastercard, American Express, Discover), and Paypal. We do not accept personal checks, money orders, direct bank transfers or debit card payments.
All personal information including credit card data is processed securely through a 256-bit SSL secured web page. Your information is encrypted and sent directly to the credit card providers' network where the transaction is authorized and approved. Your credit card information will not be stored on our servers.
We will send you an email containing your tracking information as soon as your order has shipped. You may also track your order from the Track Your Order page. Typically, you will receive the tracking number within 1-3 days after processing your order.
We process orders between Monday to Friday. We stride that we are able to offer FAST 4-7 day delivery.
For United States, orders may be delivered by USPS Postal Service or UPS. Other countries include:
Canada - Canada Post
UK - Royal Mail
Australia - Australia Post
The prices displayed on our website are tax-free in US Dollars. If a custom duty tax is received, customers will be responsible for paying the customs tax.
Import taxes, duties and related customs fee may be charged, which are determined by your local customs office.
Payment of these charges are the customers' responsibility. For details about charges, please contact your local customs office.
Orders over $40 quality for FREE worldwide shipping. All shipped orders will receive tracking numbers so you can check the status of your package.
If you are unsatisfied with your order and wish to return it, please contact us. Please fill out this form to submit your refund request. Each return will be manually processed by our customer service team and you will be notified if the return is approved.
Please note all returns must be in the original condition with packaging intact.
Yes, all return shipping fees are the responsibility of the customer unless specified.
Please contact our customer service team within 7 days from your order delivery date. To process your refund claim, you must send us a photograph or video of the defective product. We will process all claims as soon as possible to ensure you receive a replacement item free-of-charge.
All refunds will be credited to the original form of payment. Refund times are generally issued within 7 to 10 business days after we receive the returned item. Please contact your card's bank to inquire when the credit refund will be posted to your account. Due to varying banks, it may take up to several weeks before a credit is issued back to your account.
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